Attendance management program for mac update#
Attendance management program for mac software#

Attendance management program for mac software#

Knowledge of relevant software applications and equipmentД¬arecloud or ehr/ emr and/or practice management experience Keep up on system information, changes and updates as well as industry standards and workflowsДЇollow company policies and procedures and maintain professional standardsД®xcellent problem solving and conflict management skills Participate in release testing, document and communicate outcomes Organize ideas and communicate them effectively both verbally and in writing

Attendance management program for mac update#

Provide effective system, new feature and update training Offer options and alternatives where appropriate with the objective of building client loyalty and trust

Identify and escalate priority issues per established protocol Manage client expectations effectively and redirect issues to appropriate resources Process requests and issues efficiently and follow up with clients in a timely manner Gather clientвЂ™s information, determine the issue by evaluating and analyzing and create cases/tickets if applicable Manage incoming calls, process and record all call transactions Handle service/ support calls via an automated cloud-based call distribution system Provide вЂњexcellentвЂќ customer service always geared toward client satisfaction

Carecloud is transforming the healthcare experience with the industryвЂ™s most modern, flexible, and powerful cloud-based platformOur integrated clinical, financial and patient-experience it solutions aim to build high-performing medical practices by helping healthcare providers maximize the efficiency and effectiveness of their practices while connecting and collaborating directly with patientsCarecloudвЂ™s it solutions target areas such as revenue cycle management, practice management, electronic health records, patient experience, advanced billing rules, and analytics.Д¬arecloud is currently seeking a customer software support agent to join our award-winning teamYou must have incredible customer service and problem-solving skills, think logically, possess strong technical competency, and have a great attitude to apply for this position.ДЄs a customer support agent at carecloud, you will be expected to provide first-class customer support, customer service, and network solutions to all our end usersSupport will be provided by communicating solutions in a user-friendly, professional manner via multiple communication channelsYou will be tasked to perform the following: